At Glowcharms, we strive to ensure timely delivery of your orders. Typically, your order will be processed and shipped within 1-3 business days. Once shipped, your order should arrive within 5-13 business days.

You will receive a confirmation email with tracking information within 48 hours after your order is completed.

If for any reason you’re not satisfied with your order, we offer a 30-day return policy. You can return any item within 30 days of receiving it for a full refund or exchange, provided it’s in its original condition with tags attached.

Simply contact our customer support team to initiate the return process, and we’ll guide you through it.

Please contact us at helpglowcharms@outlook.com